Privacy Policy
Effective Date: March 27, 2026
Oren’s Coffee NYC (“Oren’s,” “we,” “us,” or “our”) operates the website orenscoffee.com (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site, create an account, place an order, or otherwise interact with us.
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
Information you provide directly:
When you create an account, place an order, subscribe to our email list, or contact us, we may collect your name, email address, phone number, shipping and billing address, and payment information. We do not store full credit card numbers on our servers — payment processing is handled securely by our third-party payment processor.
Information collected automatically:
When you visit the Site, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages viewed, and the dates and times of your visits. We collect this information through cookies, web beacons, and similar technologies.
Information from third parties:
We may receive information about you from third-party services we use, such as our payment processor, shipping carriers, and analytics providers.
2. How We Use Your Information
We use the information we collect to process and fulfill your orders (including shipping and payment), communicate with you about your orders and account, send you marketing emails if you have opted in, improve our Site and customer experience, prevent fraud and protect the security of our Site, and comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to keep you logged in, remember your cart and preferences, analyze site traffic and usage patterns, and deliver relevant content. You can manage your cookie preferences at any time using the cookie settings gear icon on our Site. For more details, please see our Cookie Policy.
4. How We Share Your Information
We do not sell your personal information. We may share your information with service providers who help us operate our business, including payment processors, shipping carriers, email marketing platforms, and analytics services. These providers are contractually required to use your information only for the purposes we specify.
We may also disclose your information if required by law, in response to a legal process, or to protect the rights, safety, or property of Oren’s Coffee NYC, our customers, or the public.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained in accordance with applicable tax and business requirements.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal information we hold about you, request correction or deletion of your information, opt out of marketing emails at any time by clicking “unsubscribe” in any email, and manage your cookie preferences through the settings on our Site.
To exercise any of these rights, please contact us using the information below.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our Site uses SSL encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party site you visit.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Oren’s Coffee NYC
Email: hello@orenscoffee.com
Phone: (212) 348-5400